Contact

Got a question about an order, a product or anything else? Fill in the form below and the TCG Paradise team will get back to you as soon as we can.

Other ways to reach us

Prefer email? Drop us a line and we'll get back to you as soon as we can.

Order queries
Pop your order number in the form so we can find your order straight away.

Frequently asked questions

Where's my order?

Once your order has been dispatched, you'll receive an email with your tracking details. If it's been a while and you haven't heard from us, send us a message using the form above with your order number and we'll look into it for you.

Delivery is free on all orders over £100. For smaller orders, you'll see the available delivery options and prices at checkout before you pay.

Please see our Refund Policy for full details on returns. If you need to change or cancel an order, get in touch as soon as possible with your order number and we'll do our best to help before it's dispatched.

Sorry to hear that! Send us a message as soon as possible with your order number and a few photos of the damage, and we'll help put it right.

Yes. Everything we sell is 100% authentic, factory-sealed product.

Join the TCG Paradise Portal! It's free, and you'll get the latest news, new drops and restocks straight to your inbox.